Help Center
Legal Notices
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, known as LCEN, we inform users and visitors of the site: www.alizeebeauty.com the following information:
1. Legal information:
Owner status: Micro-enterprise
The Owner is: AUDIFFREN Yves
Owner's postal address: 335 Chemin du Croc d'Amic 83740 La Cadiere d'Azur
The creator of the site is: AUDIFFREN Yves
The person responsible for the publication is: AUDIFFREN Yves
Contact the publication manager: 07.80.96.52.50
The person responsible for the publication is a natural person.
The Webmaster is: AUDIFFREN Yves
Contact the Webmaster: 07.80.96.52.50
The site is hosted by: Shopify Inc., 126 York St., Ottawa, Ontario, K1N 5T5, Canada.
2.Presentation and principle:
Hereinafter referred to as: User, any Internet user connecting to and using the aforementioned site: ALIZÉE BEAUTY
The ALIZÉE BEAUTY website , brings together a set of services, as is, made available to users. It is hereby specified that the latter must remain courteous and demonstrate good faith, both towards other users and towards the webmaster of the ALIZÉE BEAUTY site . The ALIZÉE BEAUTY site is updated regularly by AUDIFFREN Yves .
AUDIFFREN Yves strives to provide the most accurate information possible on the ALIZÉE BEAUTY website (subject to modifications made since they were put online), but cannot guarantee the accuracy, completeness and timeliness of the information published on its website, whether it is its own doing or that of third-party partners who provide it with this information.
Consequently, the user acknowledges using this information given (for information purposes only, not exhaustive and subject to change) under his/her sole responsibility.
3. Accessibility:
The ALIZÉE BEAUTY site is in principle accessible to users 24/7, except for interruptions, scheduled or not, for maintenance purposes or in the event of force majeure.
In the event of inability to access the service, ALIZÉE BEAUTY undertakes to do its utmost to restore access to the service and will then endeavour to communicate to users in advance the dates and times of the intervention.
Being subject only to an obligation of means, ALIZÉE BEAUTY cannot be held responsible for any damage, whatever its nature, resulting from unavailability of the service.
4. Intellectual property:
AUDIFFREN Yves is the exclusive owner of all intellectual property rights or holds the rights of use on all elements accessible on the site, both on the structure and on the texts, images, graphics, logo, icons, sounds, software, etc.
Any total or partial reproduction of the ALIZÉE BEAUTY site , representation, modification, publication, total or partial adaptation of any of these elements, whatever the means or process used, is prohibited, except with the prior written authorization of AUDIFFREN Yves , owner of the site at the email: info@alizeebeauty.com , failing which it will be considered as constituting an infringement and liable to prosecution in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
5. Hypertext links and cookies:
The ALIZÉE BEAUTY website contains a certain number of hypertext links to other sites (partners, information, etc.) set up with the authorization of AUDIFFREN Yves . However, AUDIFFREN Yves does not have the possibility to verify all of the content of the sites visited and therefore declines all responsibility for this fact regarding the possible risks of illicit content.
The user is informed that during his visits to the ALIZÉE BEAUTY site , one or more cookies may be automatically installed on his computer via his browser software. A cookie is a block of data that does not identify the user, but which records information relating to the user's navigation on the site.
The browser software settings allow you to be informed of the presence of cookies and, if necessary, to refuse them in the manner described at the following address: www.cnil.fr . The user can however configure his computer's browser to refuse the installation of cookies, knowing that refusing to install a cookie may result in the inability to access certain services. To block cookies, type in your search engine: blocking cookies under IE or Firefox and follow the instructions depending on your version.
6. Protection of property and people - management of personal data:
In France, personal data is protected in particular by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
On the AUDIFFREN Yves website , personal information (in accordance with article 4 of law n°78-17 of 6 January 1978) relating to the user is only collected for the purposes of certain services offered by the ALIZÉE BEAUTY website . The user provides this information with full knowledge of the facts, particularly when he enters it himself. The user of the ALIZÉE BEAUTY website is then informed whether or not he is required to provide this information.
In accordance with the provisions of Articles 38 and following of Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, any user has the right to access, rectify, delete and oppose personal data concerning them. To exercise this right, send your request to ALIZÉE BEAUTY by email: info@alizeebeauty.com or in writing duly signed, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response should be sent.
No personal information of the user of the ALIZÉE BEAUTY site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the purchase of the ALIZÉE BEAUTY site and its rights authorizes AUDIFFREN Yves to transmit said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the ALIZÉE BEAUTY site .
The ALIZÉE BEAUTY site is compliant with the GDPR see our GDPR policy.
The databases are protected by the provisions of the law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.
FREQUENTLY ASKED QUESTIONS
What types of payment do you accept?
We accept all major credit cards: MasterCard, Visa, American Express, Discover and PayPal.
Do you have stores or just an online store?
We do not have physical stores. We only sell online at the moment.
Do you ship internationally?
Yes, we ship almost everywhere in the world.
* International orders are subject to import duties, customs and fees, which are applied once your shipment reaches the destination country. We cannot predict what your specific charges may be. For more information about your country's custom policies, please contact your local customs office. All taxes, duties and fees are the responsibility of the recipient of the package. Your local carrier may be able to give you information on the accepted method of payment for duties, taxes and other fees collected upon delivery.
Do we have to sign for delivery?
You do not need to sign or even be present for the delivery of your order.
Where do you ship the products from?
We ship from our warehouses in the USA, England, Singapore, or China. We work directly with reliable suppliers around the world, which allows us to pass our savings directly to our customers and offer them exceptional products at very competitive prices.
We sample every item and even visit factories to ensure the highest quality and sustainable practices.
How long before my product ships?
It will take 2-3 business days before your product is shipped.
What is the estimated delivery date (ETA)?
Depending on your locations, delivery may take between 7-30 days. Please be assured that we will send you your tracking number as soon as it is shipped.
How do I return and replace my item?
We strongly believe in the quality of our products. Therefore, we offer a 14-day risk-free money back guarantee (excluding return shipping costs).
If for any reason you are not satisfied with your product, simply return it to us and we will refund your money or exchange your product (the decision is yours), up to 14 days, no questions asked.
Please contact us first by email at (email) and we will provide you with the appropriate return shipping address.
⚠️ Please note that the return/exchange costs are your responsibility. We will not provide a return shipping label. ⚠️ Also, please be aware that any returns sent to us without first contacting our customer service will not be accepted.
Where is my order confirmation?
The order confirmation email is sent to your email within 24 hours after payment. Please try to check your spam or trash emails as it may end up there as well.
What if I want to cancel my order?
Most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please contact us within 24 hours.
What if I still need help?
That's what we're here for. Contact us through our support center and we'll respond to your message as soon as possible.
Get in touch with a team member.
Entrez votre numéro de suivi dans la case ci-dessous et cliquez sur "SUIVRE MA COMMANDE"
⚠️ Si votre numéro de suivi ne fonctionne pas, veuillez patienter 2 à 3 jours et réessayer. Dans la plupart des cas, votre commande est en route, mais les informations système sont retardées.
